About us

At Rideau Carleton Casino, we pride ourselves on being Ottawa's only full-service casino, offering an unparalleled entertainment experience that combines extensive slot and table gaming with dining and live racing under one roof. Our venue has a rich history dating back to 1988 when it was initially opened as a harness racing venue before expanding its operations in 1994 to include casino games.

Over the years, we have undergone several major renovations and expansions, most notably our partnership with Hard Rock International for comprehensive redevelopment. Today, we remain committed to delivering an exceptional experience for our guests, providing over 1,200 slot machines and a wide range of live table games, including Blackjack, Roulette, Baccarat, Poker, Pai Gow, Craps, and VIP High Limit Salons.

Our casino is more than just a place to gamble; it's a vibrant entertainment destination that offers something for everyone. We're open 24/7 year-round, providing flexibility for our guests to visit whenever suits them best. Our facility boasts multiple on-site restaurants, free parking, wheelchair accessibility, and seasonal live horse racing, making us an attractive option for both local residents and international tourists.

At the heart of our operation is a deep commitment to responsible gaming practices. We take pride in offering comprehensive tools to help our guests gamble responsibly, including voluntary spending limits, session time alerts, 24-hour to 6-month self-exclusion options, and immediate access to on-site counselors. Our partnership with ConnexOntario provides direct referral services for problem gambling support.

As an Ontario land-based casino operating under the oversight of the Ontario Lottery and Gaming Corporation (OLG) and regulation by AGCO, we ensure that all gaming operations meet stringent standards for fairness and security. We utilize 256-bit SSL encryption to protect user browser connections, complemented by additional DDoS protection provided through Cloudflare infrastructure.

Our team is dedicated to providing exceptional customer service, with on-site guest services desk available around the clock, phone support during specific hours of operation, and email support that responds within business hours. For our valued loyalty program members, we offer a VIP support hotline for priority response times under 2 hours.

We are proud of our heritage as Ottawa's only full-service casino and look forward to continuing to provide an unforgettable experience for all who visit us in the future.